Last Updated: [Insert Date]
Website: https://florenzanonuts.com
Data Controller: Florenzano Brazil Nuts Export – Oriximiná, Pará, Brazil
Contact: [privacy@florenzanonuts.com]
1. Who We Are
Since 1984, Florenzano has been dedicated to the industrialization, trade, and export of premium Brazil nuts (Bertholletia excelsa) from the Amazon rainforest. Guided by integrity, trust, and quality, we supply markets across Brazil and more than 10 countries—including Italy, Spain, Germany, Australia, New Zealand, the United States, and Japan.
Our operations generate hundreds of direct and indirect jobs for local communities, always respecting the environment: no deforestation, no harm to nature. We work directly with forest collectors to ensure sustainable extraction practices.
This Privacy Policy explains how we protect your personal data when you interact with our website, in compliance with applicable laws (GDPR, LGPD, and other international frameworks).
2. Information We Collect
2.1 Information You Provide Directly
- Contact Forms (Contact Form 7): Name, email, company, country, message, and commercial interests (e.g., wholesale inquiries, partnership requests).
- WhatsApp Chat (Click to Chat): When you initiate contact via WhatsApp, your phone number and conversation content are processed by WhatsApp Inc. under their privacy policy.
- Business Inquiries: For B2B relationships, we may collect company name, tax ID, import license details, and shipping information—strictly for commercial purposes.
2.2 Information Collected Automatically
- Technical Data: IP address, browser type, device, operating system, referral source, and pages visited.
- Analytics (Site Kit by Google): Anonymized data on user behavior, traffic sources, and site performance to optimize our digital presence and better serve international clients.
- Cookies & Tracking: See Section 5 for full details.
2.3 Security & Anti-Spam Measures
- Wordfence Security: Logs IP addresses and login attempts to protect against unauthorized access.
- WP Armour (Honeypot): Prevents spam submissions without collecting unnecessary personal data.
- Simple History: Internal audit log of administrative actions (not shared externally).
3. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Respond to commercial inquiries and provide export support | Contractual necessity / Legitimate interest |
| Process orders, quotations, and logistics coordination | Contractual necessity |
| Improve website experience for international buyers | Legitimate interest |
| Prevent fraud, spam, and cybersecurity threats | Legitimate interest / Legal obligation |
| Comply with Brazilian and international trade regulations | Legal obligation |
| Send relevant updates (only with explicit consent) | Consent |
We do not use your data for unrelated marketing, profiling, or automated decision-making without your consent.
4. Data Sharing & International Transfers
Florenzano operates globally. We may share data with trusted partners under strict confidentiality:
| Service | Purpose | Data Shared | Location |
|---|---|---|---|
| Google (Site Kit) | Analytics, SEO, performance | IP (anonymized), usage metrics | USA / Global |
| WhatsApp (Meta) | Customer communication | Phone number, chat content | Global |
| Gravatar | Profile image display | Email hash (anonymized) | USA |
| Cloud Hosting Partner | Site infrastructure, backups, SSL | All site data (encrypted) | [Specify region] |
| Wordfence | Security monitoring | IP, login attempts | USA |
| Freight/Logistics Partners | Order fulfillment (B2B only) | Company name, shipping details | As needed |
All international transfers comply with GDPR adequacy decisions, Standard Contractual Clauses (SCCs), or LGPD provisions.
5. Cookies & Tracking Technologies
We use cookies to ensure functionality, analyze traffic, and personalize content for our global audience. Manage preferences via our CookieYes consent banner.
| Cookie Type | Purpose | Duration | Managed By |
|---|---|---|---|
| Strictly Necessary | Site security, session management | Session – 1 year | Florenzano |
| Preferences | Language, region, display settings | Up to 1 year | Florenzano |
| Analytics (Google) | Understand international traffic patterns | Up to 2 years | |
| Marketing (opt-in only) | Targeted B2B communications (with consent) | Up to 18 months | Third parties |
🔗 Learn more: CookieYes Privacy Policy
6. Data Retention
- Commercial Inquiries: Retained for 5 years to support ongoing B2B relationships and regulatory compliance.
- User Accounts (if applicable): Retained while active; deletable upon request.
- Security Logs: Retained for 30–90 days for threat analysis.
- Backup Archives: Encrypted backups retained for 12 months per disaster recovery policy.
7. Your Rights (GDPR & LGPD)
Depending on your location, you may exercise the following rights:
✅ Access, rectify, or erase your personal data
✅ Restrict or object to processing
✅ Request data portability in a structured, machine-readable format
✅ Withdraw consent at any time (without affecting prior lawful processing)
✅ Lodge a complaint with a supervisory authority (e.g., ANPD in Brazil, ICO in the UK)
To exercise your rights, contact us at [privacy@florenzanonuts.com]. We respond within 30 days.
8. Children’s Privacy
Our services are directed to business clients and professionals. We do not knowingly collect data from individuals under 16. If you believe we have, please contact us for immediate removal.
9. Sustainability & Data Ethics
Aligned with our environmental commitment, we apply the same care to data protection as we do to the Amazon forest: minimal impact, maximum transparency. We collect only what is necessary, retain data only as long as needed, and prioritize your control over your information.
10. Policy Updates
This Privacy Policy is reviewed annually or when significant changes occur in our operations, technology, or applicable law. Material updates will be communicated via website notice. Continued use of our site constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, data requests, or compliance inquiries:
📧 [privacy@florenzanonuts.com]
🌐 https://florenzanonuts.com/privacy-policy
📍 Oriximiná, Pará, Brazil
Florenzano – Integrity, Trust, and Quality since 1984.
